All Attitude Online accounts are subject to the Attitude Online Acceptable Use Policy. The use of Attitude Online’s service indicates acceptance of these terms. By ordering DSL service, you also agree to be bound by the following terms and conditions:

Attitude Online's Residential DSL service is only available on lines with SBC/AT&T residential phone service. Attitude Online will verify your SBC/AT&T phone service type after the installation. Customers found to have SBC/AT&T business phone service will be charged business DSL rates.

Service is on a month-to-month basis. Any applicable taxes, telecommunications surcharges or other governmental charges are the customer's sole responsibility. All circuits are subject to a Federal Tax Recovery Fee.

Customer must maintain SBC/AT&T telephone service in continuous working order in order to maintain DSL circuit. Any action taken by the customer resulting in telephone service being disconnected or moved will result in loss of DSL service. Introductory pricing applies only to this service level. Any collections actions taken on delinquent accounts will appear on customer's credit rating. You must be over 18 years of age to order DSL service.

Equipment for DSL Line Sharing circuits provided by Attitude Online has a one-time cost of $39.95 for a standard modem or $69.95 for a wireless router, plus applicable sales tax and $12.95 shipping and handling. If, for reasons beyond the control of the customer, Attitude Online is unable to provide a DSL circuit, we will accept returned equipment in new condition. Service installation must be completed, and first equipment charges and first months service must be paid prior to any rebates being applied or Gas Card mailed to customer.

Actual data transfer rates may vary as measured between NID at customer's location and the DSL-equipped Central Office or Remote Terminal, dependant upon several factors including line quality and loop length. Minimum service speeds are subject to 10%-20% protocol overhead. Actual transfer rates above 80% of the listed minimum transfer rate will be considered acceptable. Attitude Online makes no guarantees regarding the availability of DSL until service is established.

Attitude Online will not be responsible for outages that it is not notified about by the customer. Customer must be available for troubleshooting and connection setup. Customer has sole responsibility for any local network infrastructure at the installation premises.

Circuit will be assigned a single IP dynamically via DHCP, unless static IP service is selected. Static IP numbers are bridged IP's. Routed IP subnets are available at additional cost. No special software is typically required.